Here at Lawson Gems we pride ourselves on fast effective and trackable shipping for all our customers world wide. We use Australia post for all of our shipping requirements and all orders can choose to have insurance for added peace of mind. We also offer express shipping within Australia so that you can get your item as soon as possible.
Order at processed Monday through Friday not including public holidays. Once we receive your order we will process it and dispatch it from our warehouse within 1-3 business days. Once the order has being dispatched we will send you an email notifying you of the shipment along with your shipment tracking number. All orders can be tracked at the Australia Post website click here to track your order.
Shipping within Australia
Standard shipping with in Australia generally takes 4-14 working days after shipping to arrive it can take a little longer for regional places and Western Australia. Most places along the East cost can expect their orders within 2-7 working days after shipping.
Express shipping is available only within Australia and for our stock that is located at our Australian office and is usually next day delivery for major cities on the East coast (once shipped) and it can take up to 2 additional days to get to Western Australia. If you live outside of a bigger city and would like to find out if you are in the next day delivery postal zone please refer to the Australia Post website and check your post code here.
New Zealand 7-15 working days after shipping
United states of America 8-21 working days after shipping
Europe 12-21 working days after shipping
Please Note the tax/duty charges on importing precious stones is different from country to country. Please inquire with the relevant customs body in your country because the buyers shall be liable for duty and various expenses that may arise when importing precious stones into your country. If you have any questions or would like any help with regards to customs in your country please don’t hesitate to contact us via email firstname.lastname@example.org as we would be happy to help you with any issues.