Help & Frequently Asked Questions
If you have any further questions please contact email@example.com
Do we have a physical stores?
We closed our Brisbane based physical store. However our online store is fully active.
Do prices include local taxes and/or duties?
The prices shown on the Lawson Gems website are not including taxes.
Are props such as tweezers, ring gem holders etc in photographs and videos included with listed items ?
At Lawson Gems we use a general scale based on commonly used grading terms as described below:
- IF: (Internally flawless) no perceivable inclusions or flaws.
- VVS: (Very, very slight inclusions) Inclusions which can inclusions barely seen under 10x magnification
- VS: (Very slight inclusions)Very slight inclusions which require 10x magnifications to be seen.
- SI: (Slightly included), small inclusions just visible to the naked eye.
- I: (Included) - Inclusions that can be seen with the naked eye
Coupons & Discounts
Unless otherwise stated all only a single discount can be applied to a single order.
Scale Items in Gemstone Photographs
Many of the gemstones both rough and faceted are photographed with items to give a sense of scale such as rulers, tweezers, display rings, coins etc, please note that these items are not included with the gems unless it is specifically stated in the item's description.
Paying by Bank Transfer
Payments made by bank transfer may be delayed while payments are processed. Customers will be notified once payment has cleared and goods are sent.