At Lawson Gems we feel strongly about responsibly sourcing gemstones from all corners of the world. When we go on a gem sourcing trip we have the opportunity to travel to many mines, factories and communities involved in the gemstone industry. This gives us a unique insight into the conditions and practices of these mines and if we are not satisfied that they operating in an ethical manner we will not purchase from them. For more information on ethical sourcing and our involvement please click here.
We want to make sure that you are 100% happy with your order so if you find that you are not satisfied with the product or find that the ring size is not right we provide 30 days money back guarantee. If you decide to return an item simply email us at firstname.lastname@example.org and so long as you return the item within 30 days of receiving the order from the delivery company we will be able to help. For more information about our returns policy please click here.
We pride ourselves on providing our customers with exceptional customer service and we are not satisfied until your order is safely in your hands. To ensure that your order gets to you in a safe and timely manner we offer a few different methods for shipping. For our domestic customers we offer standard trackable shipping and Express shipping. Both these shipping methods have the option of additional insurance for added piece of mind. For our international customers we offer standard shipping as well as express shipping with insurance. For more information about our shipping and prices please visit out shipping information click here.
Our director Charles Lawson has studied extensively in the field of Geology and Gemmology. He has worked in both fields which has given him great insight to the industry as a result he is able to use his knowledge to ensure that he is providing his customers with quality products at a very reasonable price. To find out more about his qualification please click here.
We feel that our beautiful product requires beautiful packaging so all of our jewellery comes in Lawson Gems branded packaging. All of our cut gems are supplied in glass topped display cases, so you can be sure that your products will arrive to you beautifully packaged.